Privacy Policy

Last Updated: August 12, 2026

Stellar Celebrations LLC respects your privacy and is committed to handling your personal information thoughtfully and responsibly. This Privacy Policy explains the basic information we may collect when you visit our website, place an order, submit an inquiry, or otherwise interact with us.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, billing or shipping address, order information, personalization details, gift recipient information, and information submitted through our contact or Gift Concierge forms.

Our website may also automatically collect basic technical information through cookies and similar technologies, such as browser type, device information, website activity, and pages visited. Payment information is generally processed securely by the third-party payment providers used through our website rather than stored directly by Stellar Celebrations.

How We Use Your Information

We use your information to process and fulfill orders, create personalized products, respond to questions, provide Gift Concierge or other requested services, arrange shipping or local delivery, communicate about your order, improve our website and customer experience, and send marketing emails when you have chosen to receive them.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

How Information Is Shared

We may share information with trusted service providers when necessary to operate our business, such as our website platform, payment processors, shipping carriers, delivery providers, email services, and other vendors involved in fulfilling your order or request.

We do not sell your personal information in exchange for money.

Cookies

Our website may use cookies and similar technologies to operate properly, understand website traffic, remember preferences, and improve your experience. Your browser or available website cookie settings may allow you to limit certain cookies.

Your Information

You may contact us if you would like to ask about, update, correct, or request deletion of personal information we maintain about you. Certain information may need to be retained when required for legitimate business, tax, accounting, fraud-prevention, or legal purposes.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through the website.

Security

We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal requirements change. Any updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

Questions about this Privacy Policy or your personal information may be submitted through the Contact page on our website or by using the business contact information listed on our site.

Stellar Celebrations LLC
DMV Area, United States

Terms of Service

Last Updated: August 12, 2026

Welcome to Stellar Celebrations LLC. By using this website, submitting a service request, or purchasing from us, you agree to the following Terms of Service.

Products, Services & Pricing

We do our best to accurately display and describe our products, personalization options, services, and pricing. Because many of our gifts are handmade, personalized, curated, or assembled using products from other brands, colors, packaging, patterns, and individual items may occasionally vary from photographs.

Prices and product availability may change without notice. If an obvious pricing or listing error occurs, we reserve the right to correct the error or cancel the affected order and issue any appropriate refund.

Orders & Payment

Orders are considered accepted once payment has been successfully processed and the order has been confirmed. We may contact you if additional information is needed before an order can be completed.

Customers are responsible for providing accurate names, spelling, personalization details, shipping addresses, delivery information, and other order details.

Personalized & Custom Orders

Please review all personalization information carefully before submitting your order. Personalized, custom, and Gift Concierge items are created specifically for the customer or recipient and generally cannot be returned or exchanged simply because of a change of mind.

If we make an error in your personalization or your order arrives damaged or materially different from what was ordered, please contact us promptly so we can work with you to make it right.

Gift Concierge

Gift Concierge selections are created using the information, preferences, occasion, and budget provided by the customer. Specific products may vary based on availability. When an exact item is unavailable, we may recommend or use an appropriate substitute of similar style, purpose, or value when consistent with the approved gift plan.

Processing, Shipping & Delivery

Processing and delivery estimates are provided in good faith and may vary depending on personalization, product availability, order volume, carrier delays, and the type of service requested.

We will make reasonable efforts to meet any processing or shipping timeframe stated at the time of purchase. If an unexpected delay materially affects an order, we will communicate with the customer and provide available options as appropriate.

Customers are responsible for providing a complete and accurate shipping or delivery address. Stellar Celebrations is not responsible for delays or additional costs caused by incorrect information supplied by the customer.

Local delivery and pickup availability may depend on location, scheduling, and the individual order.

Returns, Cancellations & Refunds

Return, cancellation, and refund eligibility may vary depending on the type of product or service purchased. Personalized, made-to-order, custom, and Gift Concierge products may be final sale except when damaged, defective, incorrectly fulfilled, or otherwise required by applicable law.

Any additional return or cancellation terms displayed on a product page, order form, invoice, proposal, or separate policy are incorporated into these Terms.

Intellectual Property

The Stellar Celebrations name, branding, website copy, original photographs, graphics, product designs, and other original website content may not be copied, reproduced, or used for commercial purposes without permission.

Third-party product names and trademarks belong to their respective owners. Their inclusion in a gift or product description does not imply sponsorship or endorsement unless specifically stated.

Website Use

You agree not to misuse this website, attempt to interfere with its operation, submit fraudulent orders or inquiries, or use our content or services for unlawful purposes.

Limitation of Liability

To the extent permitted by applicable law, Stellar Celebrations LLC is not responsible for indirect or consequential losses arising from the use of this website, products, or services. Nothing in these Terms limits rights or remedies that cannot legally be waived.

Changes to These Terms

We may update these Terms as our products, services, or business practices change. The current version will be posted on this page with the applicable "Last Updated" date.

Contact

Questions about an order or these Terms may be submitted through the Contact page or using the business contact information provided on our website.